Skills Shared by every agent, across customers and services

What one expert learns, every agent can do

Each skill started as an expert's fix. Once tested and reviewed, agents use it for every customer it fits.

247skills in use
18learned this month
6,421runs by agents
92%worked first time
1,284 hof expert work saved
Published today VPN credential rotation, two-store firmware From Trung D.'s case at Barcelona Travel · reviewed by Ana R. · now available to 17 more customers
TD 1 fix → 17 customers
SkillServiceLearned fromRuns · 30 daysWorked first time
VPN credential rotation, two-store firmwareSecurityTrung D. · todayNew · 17 eligible3 of 3 in test
Remove a former employee from every appSecurityAna R. · March41299%
Contain a hidden mailbox forwarding ruleSecurityTrung D. · May3895%
Roll out a critical laptop update after hoursSecurityStarter library1,90697%
Set up a new starter's laptop and accountsIT operationsLuis C. · August5494%
Roll back a failed printer firmware updateIT operationsLuis C. · September989%