In progress · handled automatically
4 laptops are missing a critical update
Opened 23 minutes ago · Protect my devices · Automatic under your policy
Why it matters
The update closes a flaw that is already being used against laptops on public Wi-Fi. Until it is installed, these four machines are the easiest way into your network.
Affected laptops
| Laptop | Used by | Overdue | Status |
|---|---|---|---|
| MacBook Air 13 | Marta G. | 21 days | Tonight 22:00 |
| ThinkPad X1 | Javier L. | 19 days | Tonight 22:00 |
| MacBook Pro 16 | Render station 2 | 18 days | Tonight 22:00 |
| Surface Laptop | Reception | 16 days | Tonight 22:00 |
Plan
- Found the 4 laptops10:02
- Confirmed the update is safe: it ran on 12 of your laptops on Monday10:06
- Checked it works with Revit and AutoCAD10:15
- Install tonight, outside working hoursScheduled 22:00
- Confirm every laptop reports the new version
- File a receipt
Permission
Pre-approved: device updates are Automatic in your policy. ChangeImpact on your team
Each laptop restarts once after 22:00. Open documents are saved first.Who is on it
Agent, with Trung D. notified if anything fails.How this work is tracked · the same for every service
- Standard ✓
- Fact ✓
- Gap ✓
- Work item
- Action
- Verification
- Receipt